Privacy Policy

Effective date: 2026-10-12 Operator: Shenzhen Skills Proto Co., Ltd.

This Privacy Policy describes how SkillsProto ("we", "our", "us") collects, uses and protects your personal data when you use our website or engage our services.

Information we collect

Contact information you provide when enquiring about our services: name, email, phone, company.
Project information you send to us: CAD files, drawings, specifications, technical briefs.
Website usage data (cookies, IP, browser type, pages visited) for analytics and security.
Communications between us: emails, chat messages, project updates.

How we use your information

To respond to your enquiries and provide quotes.
To manage your orders, including manufacturing, quality inspection, shipping and warranty.
To improve our website and services.
To comply with legal obligations (customs, accounting, export controls).

How we share your information

We do not sell your personal data.
We share your information only with:
Service providers (shipping, payment processing, IT) under confidentiality.
Legal authorities when required by law.
Your written consent for any other purpose.

Cookies

Our website uses cookies for analytics (Google Analytics, if enabled) and essential site functionality. You can configure your browser to refuse cookies, but some site features may not work.

Data storage and security

Personal data is stored on access-controlled servers.
CAD files and project data are stored on segregated, access-controlled storage.
We use HTTPS for all data transmission.
Data retention: 7 years for project files (warranty, accounting); shorter for marketing contacts unless opted in.

Your rights (under GDPR / UK GDPR)

Right of access — request a copy of your personal data.
Right of rectification — correct inaccurate data.
Right of erasure — delete your data (subject to legal retention requirements).
Right to restrict processing — limit how we use your data.
Right to data portability — receive your data in a machine-readable format.
Right to object — object to processing for direct marketing.
Right to lodge a complaint with your local data protection authority.

International data transfers

Your data may be transferred to and stored in our offices in China. We use Standard Contractual Clauses (SCCs) and equivalent safeguards for international transfers.

Changes to this policy

We may update this policy from time to time. Material changes will be notified by email if you are an active customer.

Contact us about your data

Email: lisa.tang@skillsbenoy.com Subject line: Privacy request